Last updated: 14 June 2026 · Effective: 14 June 2026
1. Agreement to terms
These Terms of Service ("Terms") are a binding agreement between you and Frasassi (Pvt.) Ltd. ("Frasassi", "we", "us"), a private limited company registered in Pakistan with its office at 6&7, Wasil Plaza, Blue Area, Islamabad. By accessing frasassi.co, engaging our services, or using any of our products, you agree to these Terms. If you don't agree, please don't use our services.
2. Definitions
- Services — the consulting and delivery work we provide (development, GIS, AI/ML, marketing, financing, mobile apps).
- Products — our software offerings: Zaviqo, Mapzari, Qarzio, Marqlo and Sitezari.
- Your content — data, files and materials you submit, upload or create through our Services or Products.
3. Services & products
For consulting engagements, the specific scope, deliverables, timeline and price are set out in a written proposal or statement of work, which forms part of these Terms. For Products, features are described on our website and may evolve over time. We aim for high availability but do not guarantee uninterrupted, error-free operation, especially for features in preview or beta.
4. Accounts
Some Products require an account. You must provide accurate information, keep your credentials confidential, and are responsible for activity under your account. Notify us promptly of any unauthorised use. You must be at least 18 and able to form a binding contract.
5. Acceptable use
You agree not to: break the law; infringe others' rights; upload malware or attempt to breach, probe or overload our systems; reverse-engineer our software except as permitted by law; resell or misrepresent our Services; or use our Products to store unlawful content. We may remove content or restrict access that violates these Terms.
6. Your content
You retain all ownership of your content. You grant us a limited licence to host, process and display it solely to provide the Services and Products to you. You are responsible for having the rights to the content you submit and for its legality. We protect your content as described in our Privacy Policy, including encryption of sensitive uploaded documents.
7. AI features
Some Products use artificial intelligence (including the Zaviqo assistant and Mapzari's agronomy guidance). AI outputs are generated automatically, may be inaccurate or incomplete, and are provided for general guidance only. They are not professional, agronomic, legal, financial or investment advice. Always verify important decisions independently. Mapzari's recommendations depend on third-party satellite and weather data and field conditions that may change.
8. Fees, billing & refunds
Prices for Services are quoted per engagement. Product subscription prices are shown on our Pricing page and may change with notice. Where billing is enabled, fees are charged through our payment processors. Subscriptions renew automatically until cancelled; you can cancel anytime and will retain access until the end of the paid period. Except where required by law, fees already paid are non-refundable. Taxes may apply depending on your location.
9. Intellectual property
Frasassi and its licensors own all rights in our website, software, products, branding and underlying technology. Except for the limited rights to use the Services and Products under these Terms, nothing transfers any of our intellectual property to you. For bespoke deliverables, ownership and licensing are governed by the relevant proposal or statement of work.
10. Third-party services
Our Products rely on third-party providers — including AI processing, cloud hosting, satellite imagery, mapping, weather and payment services. Your use of those features may also be subject to the third party's terms. We are not responsible for third-party services we don't control.
11. Disclaimers
Except as expressly stated, our Services and Products are provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement, to the maximum extent permitted by law.
12. Limitation of liability
To the maximum extent permitted by law, Frasassi will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total aggregate liability arising out of or relating to the Services or Products is limited to the amount you paid us for the relevant Service or Product in the three months before the event giving rise to the claim. Nothing limits liability that cannot be limited by law.
13. Indemnity
You agree to indemnify and hold Frasassi harmless from claims, damages and reasonable costs arising from your content, your use of the Services or Products in breach of these Terms, or your violation of law or third-party rights.
14. Suspension & termination
You may stop using our Services or close your account at any time. We may suspend or terminate access if you materially breach these Terms, fail to pay, or use the Services unlawfully or in a way that risks harm to us or others. On termination, your right to use the Services ends; we may delete your content after a reasonable period, subject to law and our Privacy Policy.
15. Governing law
These Terms are governed by the laws of the Islamic Republic of Pakistan. The courts of Islamabad have exclusive jurisdiction over any dispute, without prejudice to any mandatory consumer-protection rights you may have in your country of residence.
16. Changes
We may update these Terms as our Services evolve. We'll update the "Last updated" date and, for material changes, provide reasonable notice. Continued use after changes take effect means you accept the updated Terms.
17. Contact
Questions about these Terms? Contact info@frasassi.co or write to Frasassi (Pvt.) Ltd., 6&7, Wasil Plaza, Blue Area, Islamabad, Pakistan · +92 339 0100715.